PNRs, or passenger transport numbers, are distinctive and helpful for a variety of searches that may be completed more quickly and accurately. A Passenger Name Record (PNR) is a record that holds the travel history of an individual passenger or a group of passengers traveling together in the database of a Computer Reservation System (CRS). We provide you with a unique PNR number when you book a ticket with BOS, which you can use to monitor, print, or cancel your ticket.

Yes, following a successful reservation, you will get a confirmation page. Please get in touch with us at supportbus@royalnath.com if you don't see one. or add our whatsapp number +234

We do accept partial cancellations, yes. Partial cancellation is not permitted, nevertheless, in some state transportation undertakings, such as UPSRTC. However, 24 hours before the departure time, please submit your cancellation request via our phone center or on our website.

Our goal is to create a 100% error-free system. There may be a connectivity issue or an issue with your internet connection. You always complete your transactions or don't execute them at all. In such a case, we kindly ask that you confirm your reservation by contacting our support staff. Alternately, you might instantly check your account balance for debits and make sure you've reserved the seat.

If you are a registered user, you can print the ticket from the email you received when you booked it or from "Booking History" by just login into your account. Our executive will help you with the same over the phone at any of our contact centers.

The priority of the BoS's response will be determined by the journey date and the volume of requests. However, we will react as soon as we can to improve the client experience.

The different payment options are: >> Credit card (Visa, MasterCard) >> Debit card >> Mobile Money >> Bank Payment

Refunds are given in accordance with the bus operator's cancellation policy. The bank account that was used to debit the ticket booking payment will get the full refund.

Purchasing a return ticket is comparable to purchasing an onward ticket. Simply select the return ticket tab and proceed as you would with a one-way ticket booking.

The amount of luggage allowed in the cabin varies depending on the bus operator and is subject to their policies. You can contact our call center to find out the exact specifics. It is not permitted to bring forbidden or combustible objects in the cabin with your luggage. We ask that you bring your current ID card with you, since certain operators might require it for validation.

Yes, you will receive an SMS from BoS with your PNR number and information about the success or failure of your ticket purchasing. Logging into your account will allow you to see the details as well.

As a green initiative, the majority of operators allow tickets sent via SMS and mobile email as valid tickets. When a passenger books a ticket, they should be advised that some bus operators may want a paper copy of the ticket.

Please get in touch with our call center, and a representative will provide you the mobile tickets on the number of your choice.

The ticket can be purchased with any bank account or debit/credit card—not just the passenger's.

After answering security questions correctly, you can cancel your ticket online by going into your BoS profile or by phoning the call center. The policies and cancellation fees for different bus companies vary. When purchasing a ticket or at any time thereafter, passengers are able to see the cancellation policy.

Please feel free to contact us through feedback with any further queries or recommendations. We'll get back to you as soon as possible regarding your inquiries. Please go here if you have any additional queries.